Conoce Sertec

Meet us

SERTEC

Since the beginning, back in 1993, we provide our clients with productivity indexes and results above their expectations, thanks to the recognized expertise of our personnel, our leading-edge technology platform and our innovative collection strategies.

Mission

Increase the collections and recovery of portfolios for companies from all industry verticals, through highly motivated and trained personnel, quality processes and leading-edge technology, extending our reach to consistently achieve broader market coverage and the best performance results.

Vision

Be recognized as the global leader in the field of portfolio collections and recovery by achieving optimal results and operational quality.

Values

  •   Integrity
  •   Leadership
  •   Respect
  •   Commitment
  •   Discipline
  •   Achievement
  •   Quality
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Objectives

Design and implement training and personnel development programs to professionalize the Collector Role, and contribute to provide opportunities for our employees’ self-realization

Identify, test and put in place information technologies and collection strategies that enable us to significantly increase the effectiveness and productivity of all those processes that drive collections results

Increase our scale and footprint according to our clients needs, investing in technology, equipment and facilities nationally and internationally